Questions, answered plainly

No. Pick what you want, go to checkout, and pay. The only thing we ask for is an email address so there's somewhere to send the order.

Card payments run through Stripe. Crypto runs through Coinbase Commerce. Both are hosted by the provider — you leave this site to pay, and your card details never pass through our servers.

If a payment method isn't currently accepting orders, the checkout button will tell you so directly rather than failing silently.

Euro (EUR). Your bank or card issuer handles conversion if you're billed in something else, and their rate is the one that applies.

Five distinct items per order, up to 25 of each. It's a deliberate limit that keeps orders reviewable. If you need more than that, get in touch and we'll sort it out directly.

Your payment provider sends you a receipt immediately, and your order is recorded against the email you used at checkout. The order itself is then prepared and sent to that address by hand.

This is a small operation, not an automated dispenser — delivery is usually same-day, but it is not instant, and we'd rather say so than pretend otherwise.

Check the spam folder first, then get in touch with the email address you paid with and your order reference from the payment receipt. That's enough to find the order and resend it.

Yes — contact support from the original address, or with the payment receipt to hand, and we'll redirect it.

It's the same product with a different active window. The one-day option exists so you can try something on your own machine before committing to a longer one — that's what it's for, and using it that way is encouraged.

Exactly what it sounds like. The store is still in launch preparation and those listings aren't finished yet. The status on each listing is set by hand and kept current — if it says available, it is.

Those are scoped individually rather than sold off the shelf, so there's no fixed number to show. Use the contact link on the listing and we'll work out what you actually need first.

Windows 10 (64-bit) or Windows 11. Checking that your setup is compatible before you buy is your responsibility — incompatibility isn't grounds for a refund, so ask first if you're unsure.

All sales are final. Digital goods can't be returned once delivered, so refunds are discretionary rather than guaranteed — the full terms are on the refund policy page, and they're worth reading before you buy rather than after.

If you think you have a genuine case, write in with your order reference and a clear description. It gets reviewed properly.

It's one person, not a rota, so replies land within a day or so rather than within minutes. Sending your order reference in the first message saves a round trip.