All sales are final. Refunds are not offered except in cases where ImmoraShop management determines one is warranted.
Why Sales Are Final
ImmoraShop sells digital products and services. Once a key, file, or session is delivered it cannot be returned, which is why all sales are final by default.
System Requirements
It is your responsibility to ensure your system meets our requirements before purchasing. Refunds are not issued for incompatible hardware or software.
Wrong Product
Please review your order carefully before checkout. We do not offer refunds or exchanges for incorrect purchases.
Bans & Detection
ImmoraShop is not responsible for any account bans, suspensions or penalties issued by game developers or anti-cheat systems. No compensation will be provided in these cases.
Requesting a Review
If you believe you have a valid case, contact [email protected] with your order reference and a clear description of the issue. Our team will review it and respond within a reasonable timeframe.
Compensation
Any form of compensation is issued solely at the discretion of ImmoraShop management.