Last updated: 4 August 2026
Buyer summary — the short version
The full Terms are below and they govern in case of dispute. If you only read one thing, read this:
- Any cheat, or any feature inside a cheat, may stop working at any time.
- No refund for detection.
- No refund for a ban.
- No refund if your system doesn't match the product's stated requirements.
- No refund if you buy the wrong product.
- No refund if a cheat stops functioning temporarily or indefinitely.
- No refund if a product is discontinued mid-window — including where the shop itself shuts down.
- Compensation is issued only when we decide to issue it, in whatever form we decide.
- If a technical issue needs diagnosis and we ask for screenshots, log excerpts or a supervised session and you refuse, we can't fix it and no compensation is owed.
- Buying a product is agreeing to these Terms. Not having read them is not a defence.
These Terms of Service ("Terms") govern your access to and use of the Immora Shop website and any digital products purchased through it. By placing an order you confirm that you have read, understood and accepted these Terms in full. If you do not accept them, do not place an order.
1. Who we are
Immora Shop is an independent digital-goods reseller operating within the European Union. It sells access to premium software subscriptions and digital licence keys, primarily for use with PC games and productivity applications. All correspondence should be sent to [email protected].
2. Eligibility
You must be at least eighteen (18) years old, or the age of legal majority in your jurisdiction, whichever is greater, to place an order. By checking out you represent that you meet this requirement and that you are purchasing for your own personal use.
3. Nature of the products
Products offered on Immora Shop are digital in nature. Depending on the listing, delivery may consist of a licence key, a download link, a hardware-locked access token, written setup documentation, or scheduled configuration support delivered by email or through a private chat channel.
Software listed here is developed by third parties. Immora Shop resells access on their behalf and does not warrant that any given third-party product is fit for a specific purpose, compatible with every hardware or software configuration, or free from operational interruption. Feature sets, availability windows and pricing may change without prior notice.
4. Licence & permitted use
Unless a specific listing states otherwise, the licence granted with a purchase is personal, non-exclusive, non-transferable and non-sublicensable. You may not resell, redistribute, publish, mirror, decompile, reverse engineer or share access to any product outside the account or hardware for which it was issued.
Where a licence is hardware-locked ("HWID"), unauthorised attempts to unlock or migrate it to different hardware may result in the licence being revoked without refund.
5. Third-party platforms and terms
Many products interact with third-party platforms whose own Terms of Service and Acceptable Use Policies apply independently. It is your responsibility to review those terms and to determine whether use of any product on those platforms is permitted within your account, region and circumstances.
Immora Shop assumes no liability for any action taken against your third-party account — including but not limited to suspension, restriction, revocation or removal — as a consequence of your use of a product purchased here. No refund or compensation is issued on that basis.
6. System requirements
Products are provided on the basis that your system meets any technical prerequisites listed on the product page or communicated during setup. Verifying compatibility before checkout is the buyer's responsibility. Incompatibility with your hardware, operating system, security software or peripherals is not grounds for a refund.
7. Delivery
Digital orders are prepared and dispatched to the email address supplied at checkout. Delivery is normally same-day but is not automated and not instantaneous. If an order has not reached you within twenty-four (24) hours of payment confirmation, contact support with your payment reference.
You are responsible for ensuring the delivery email address is correct and that our messages are not blocked by spam filters. We are unable to redirect delivery to a different mailbox without confirmation from the original one.
8. Support
Support is provided by email and by private chat during reasonable business hours. Response times target one (1) business day but are not guaranteed. Where a technical issue requires diagnosis, our team may request screenshots, log excerpts, configuration details or a supervised remote-diagnosis session; declining to provide the information reasonably required to reproduce the issue prevents us from resolving it and, in that case, no refund, credit or compensation of any kind is owed. Remote-diagnosis sessions, where offered, are always initiated by the buyer using their own screen-share tool of choice and are limited to the immediate technical issue.
9. Pricing, taxes and currency
All prices are displayed in Euro (EUR) and are inclusive of any applicable VAT unless expressly stated otherwise. Your bank or card issuer may apply an exchange rate and its own fees if you are billed in another currency; those are outside of our control.
10. Payment
Payment is processed by third-party providers — currently Stripe (card) and Coinbase Commerce (cryptocurrency), with additional providers added from time to time. Payment card details are handled by the provider and never stored on Immora Shop's own systems. Placing an order authorises us to fulfil it against the payment received.
11. Order review
We reserve the right to decline, cancel or delay any order at our discretion, including where the order appears to be fraudulent, breaches these Terms, involves a payment method with an unusually high chargeback risk, or targets a jurisdiction we do not serve. Where an order is cancelled by us before delivery has been initiated, we may — at our discretion — return the received payment to the wallet it came from.
12. Refunds & withdrawal
All sales are final. Because our products are digital and delivered immediately upon confirmation, the statutory fourteen-day right of withdrawal under EU Directive 2011/83/EU does not apply once delivery has begun with your prior express consent. By completing checkout you expressly consent to immediate delivery and acknowledge that the right of withdrawal is thereby lost.
Refunds, credits, extensions and compensation of any kind are issued only where Immora Shop, in its sole discretion, decides to issue them. No refund is owed for a product becoming detected, being discontinued, ceasing to function, being taken down, or otherwise becoming unavailable during a paid access window — whether caused by the upstream developer, by us, or by external circumstance. The full policy is on the Refund Policy page.
13. Prohibited use
You agree not to use the Immora Shop website or any product purchased through it: (a) in any manner that violates applicable law, (b) to harass, defraud or harm any person, (c) to bypass, disable or interfere with security-related features of the site or the products, (d) to resell, distribute or share access to a product outside your own personal use, or (e) in any way that would place Immora Shop in breach of an agreement with a payment provider or supplier.
14. Intellectual property
All content on this website — including layout, copy, imagery, source code and the Immora Shop name and marks — is the property of Immora Shop or its licensors and is protected by applicable intellectual property law. Nothing in these Terms transfers any such rights to you. Game titles, character art and vendor names referenced on the site remain the property of their respective owners; their presence indicates compatibility, not endorsement.
15. Limitation of liability
To the fullest extent permitted by law, Immora Shop's total aggregate liability arising out of or in connection with an order shall not exceed the amount paid for that order. Immora Shop shall not be liable for any indirect, incidental, consequential, punitive or exemplary damages, including but not limited to loss of profits, loss of data, loss of accounts, loss of goodwill or interruption of service.
Nothing in these Terms limits any liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, for fraud, or under mandatory consumer protection law.
16. Indemnity
You agree to indemnify and hold harmless Immora Shop, its operators and its suppliers from and against any claim, loss, damage, liability or expense (including reasonable legal costs) arising out of your breach of these Terms or your misuse of any product purchased through the site.
17. Changes to these Terms
We may revise these Terms from time to time. The current version is always the one published on this page, and the date at the top reflects the most recent revision. Material changes will be noted on the site; continued use after a change is deemed acceptance of the revised Terms.
18. Governing law & venue
These Terms are governed by the laws of the European Union member state in which the operator is domiciled, without regard to conflict-of-laws provisions. Any dispute shall first be attempted to be resolved amicably by email; failing that, the competent courts of that member state shall have exclusive jurisdiction, subject to any mandatory consumer-protection rules that reserve jurisdiction to the courts of your country of residence.
19. Contact
Questions about these Terms should be sent to [email protected]. Please include your order reference where the enquiry concerns a specific purchase.